Am I eligible for the 14-days Return Policy?

Yes, if it has been less than 14 days since your purchase, the item is undamaged and unopened in its original state. You will need to pay for the return shipping, and the packaging should not have any writing or tape around it. Once we inspect the returned item, we can process your return. If you have any uncertainties or further questions, please contact our Customer Service through the Contact Us page.

Who pays for the return shipping?

For all change of mind or exchange requests, the customer pays for the shipping. However, if you have received a damaged or incorrect item, we will bear the freight cost. You will receive return instructions via email in such cases.

What happens if my order arrives damaged?

If your item arrives damaged, please notify our customer service team within 5 days of the delivery date. Failure to contact us within this timeframe may hinder the processing of warranty claims.

What happens if I receive a different item than I ordered?

If you receive a different item than what you ordered, please contact our support team as soon as possible for resolution.

What happens if my order has not arrived yet?

If your order has not arrived after 5 working days, please notify our customer service team, and we will follow up on the matter. If 14 days have passed since the order was placed and you still haven't received it, we can still investigate the issue for you, but we cannot guarantee any specific outcome.

How can I place an order on your website?

Placing an order is easy! Simply browse through our products, select the items you want, add them to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, Afterpay, Laybuys and other secure online payment options. Your payment information is protected through encrypted transactions for added security.

How can I track my order?

Once your order is processed and shipped, you will receive a confirmation email with a tracking link. You can use this link to track the delivery status of your package.

Do you offer international shipping?

No, we do not provide that option at this stage.

What is your return policy?

We have a 14-day return policy for most products. If you wish to return an item, it must be unused, undamaged, and in its original packaging (if any). You may be responsible for return shipping costs unless the item is damaged or incorrect.

How do I initiate a return or exchange?

To initiate a return or exchange, please contact our Customer Service through the "Contact Us" and Our team will guide you through the process.

How secure is my personal information on your website?

We take data security seriously. Our website uses SSL encryption to protect your personal information during transactions. Rest assured, your data is kept confidential and is not shared with third parties.

Do you offer customer support?

Yes, we have a dedicated customer support team ready to assist you. If you have any questions, concerns, or need help, feel free to reach out to us through the "Contact Us" page.

News – tagged "buying a new wardrobe"

Homyspire is New Zealand-based company, your ultimate destination for a wide range of products that enhance your lifestyle and well-being. We take great pride in offering a diverse selection of high-quality items, carefully curated to cater to your home and living, electronic, gym and fitness, health and beauty, and outdoor activity needs.

BUYING A NEW WARDROBE BUYING A WHOLE NEW WARDROBE BUYING WARDROBE ONLINE BUYING WARDROBES WARDROBE BUYING GUIDE

Ultimate Guide to Buying Wardrobes: Everything You Need To Know

Like every decor item in a house reflects your personality, a wardrobe not only enhances your bedroom’s beauty but also plays a versatile role in terms of storage, sometimes walk-in closets. Many people invest a good amount in wardrobes as they improve the vibes or mood of ...

About Us About Us Reviews Returns and Exchange Policy FAQs Shipping & Handling Contact Us Blog

Got a Question order@homyspire.co.nz Location: Christchurch, New Zealand

Payment Options

Bedside cabinets

Our pair of bedside cabinets look awesome and fit perfectly

Nice small storage box

I recently got rid of my old deck storage box as it was falling apart. I have downsized so the small storage box is perfect. I had a bit of difficulty assembling it, but a helpful grandson soon sorted that out! I’m very happy with my purchase.

Bad quality not as pictured

Have received a different model, same model shown on other websites can only assume they used a picture that wasn’t theirs. Wood split on two drawers when assembled. Need to re drill pre drilled hold to prevent more splitting. Over all very disappointing

Very happy

Great extension lead, high quality, great price.

kitchen cabinet drawer

Find anything you need

News

Let customers speak for us